Returns & Exchanges

At Sienna, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, we offer a 30-day window for returns on all unused or gently used products.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all caps are tightened and the product is secured to prevent damage during transit.

3

Ship It Back

Affix the prepaid label to your box and drop it off at any authorized carrier location within 7 days of receiving your return authorization.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing